Terms and Conditions
How to buy?
Buy in our store is very simple: you just have to choose an item, add it to the basket by clicking on the icon to buy and process the order, using the means of payment you prefer.
How to pay?
You can pay for your purchase through the form of payment on delivery, with which you will pay for the delivery at the time of delivery at your home or at the place you indicate (except for post office boxes or similar). With this system you can pay your purchases quickly and 100% SECURE. "WITHOUT ANY RISK FOR YOU".
You can also pay by deposit or bank transfer in which you must indicate in the concept of the transfer the order number or name of the person who made the purchase.
If you prefer, you can pay using your Visa or Mastercard credit cards. You must have your secure card for online purchases.
Finally, if you wish you can pay with Paypal, one of the most recognized and secure ways to buy online. Through this system we also accept payment by credit card.
Shipping costs and delivery times
Peninsula and Portugal: The shipping costs are € 4.95. For orders over € 40 the costs are free. The delivery time at the shipping address is 24/48 hours, excluding Saturdays, Sundays and holidays.
Guarantee and Return of an article
The items offered in our stores are guaranteed by important commercial firms. When you receive your order is not satisfied, has a maximum period of 15 days, counting from the date of receipt to execute the right of return.
In case of return, shipping costs will not be refunded. Also, the collection costs will be paid by the customer (€ 4.95). To make said return, the product must be in perfect condition and in its original packaging. Once we receive the goods in our warehouse, and after checking the status of the same, we will proceed to refund the amount according to the method of payment made by the customer. In any case, the return of defective products and erroneous shipments will be accepted, and we will be responsible for the shipping costs provided that the customer communicates this circumstance within a maximum period of 48 hours counted from the date of receipt of the shipment.
How much are the free shipping costs?
Whenever you place an order of € 40 or more, shipping costs are free. For orders less than € 40.00, shipping costs are € 4.95
Client data
To make your purchases in our store, you must register your personal data and choose a password that will allow you to access all those areas that require prior identification. When you register with our secure server or place an order, your personal data, and those relating to your payment method, are incorporated into our database, used only to process the order, as well as to send information and offers that may be of interest to you. At any time you can modify the data of your customer record or request a reminder of your password if you have forgotten it. If you want to do it now, or want to register at this time.
Taxes
The prices of the products that are for sale in our e-commerce stores include the Value Added Tax (VAT).
Customer Support
For issues related to our e-commerce service: info@pitufillos.com. To resolve any question or suggestion about our online shopping service.
